DELIVERY TIMES

Thank you for choosing our website as your purchasing option. We understand the importance of providing clear and accurate information about the delivery time of purchased products.

Our shipping time is up to 10 working days from the completion of the order. After this period, delivery will be carried out according to the shipping option chosen during the purchase process. We use the services of the Post Office and the Loggi transport company to guarantee the safe and efficient delivery of products.

It is important to note that, after completing the order, it is not possible to make changes to the delivery method, request an advance payment or priority shipping. Our product preparation and dispatch process follows a logistical schedule that prioritizes equal service to all customers.

Delivery times consider several factors, such as stock availability, the delivery region, the payment method approval process (Pagseguro, Pix or bank transfer) and the time it takes to prepare the product for shipping. Our system will automatically send alert emails with each update to your order status, ensuring you are kept up to date with the progress of your delivery. Therefore, it is essential to keep your email updated to receive these important notifications.

We emphasize that the delivery of products is the sole responsibility of the carrier and the Post Office. We always make every effort to ensure a positive shopping experience and safe delivery. However, any delays or problems arising from the transport service are beyond our direct control.

We appreciate your understanding and trust in our company. We are available to answer any additional questions. Your satisfaction is our priority and we will do our best to ensure a smooth and satisfactory shopping experience.

If you have any questions, please contact us via the channels indicated below:

WhatsApp: +55 (31)98578-0209

Email: contato@chicloja.com.br